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Support & Feedback

Support

We provide support via the Dark Community Discord. Dark engineers answer questions, often within minutes. Lots of experienced community members are also around to offer helpful suggestions.

It is usually helpful to include a link to the handler you're having an issue with, and possibly also link to a trace that shows the problems, for example:

https://darklang.com/a/paul#handler=1641560826&trace=c8183003-d74e-5f1d-bcd7-3be1ee5a1640

If you click on a handler and a trace, you'll find this url in the browser's location bar.

We really appreciate feedback, especially long-form feedback discussing what your found confusing or where you got stuck. We keep a collection of feedback in the Feedback discussion forum -- we would love it if you commented there. If you would prefer to comment anonymously, you can send it to feedback@darklang.com.